Crowdfrica is a nonprofit global online platform that makes it easy for anyone to directly fund healthcare and classroom supplies for people and public schools across Africa. At crowdfrica, we connect and engage people around the world for equality in health and quality in education in Africa.
When you use our Website, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, either by signing up through our portal or signing in through an associate API such as Google or Facebook, you are not anonymous to us. We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If you choose to donate or contribute on or through the Website, we collect information about your donations patterns and generally your usage behavior.
If you transact with us (through making donations / contributions), we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details.
If you choose send us feedback on any messaging platform, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide User support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
While you don’t need to sign up to make a donation and can browse some sections of our Website without being a registered member, we collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) when you are making a donation. We do use your contact information to send you information such as updates, receipts, upcoming events, newsletters, etc.
We use your Personal Information to operate, maintain, and provide to you the Service and conduct our business. For example (and not limited) to: Register as a User and to identify you when you sign-in to your account Administer your account or funds Respond to your inquiries, customer service requests, complaints or your job application Verify activity as we deem necessary Send you a newsletter or other promotional communications Conduct research and analyze data to improve our Service or customize our communications with you Communicate with you
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at firstname.lastname@example.org.
A donor has five (5) business days to request for a refund after contributing. If a campaign you support does not proceed to completion, we'll email you with the following options that would ensure that your donation still support a life-changing campaign. You can either: 1) Choose another campaign that inspires you, or 2) Donate into the general fund We send these emails the day after a campaign is rejected, canceled, interrupted, removed or suspended, and donors have 30 days to choose an option. If no action is taken in that time we'll apply the funds to an urgent campaign in need and we would still send you an update about the use of your donation.
Our website is not meant to be used by children under the age of 18, unless with explicit parental consent as detailed in our User Agreement.
We do not knowingly collect or solicit information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information as soon as practicable from our server. If you believe that we might have any information collected from a child under the age of 13, please contact us at email@example.com
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mailing us at: Crowdfrica Organization F393/4, Otswe Street, Osu, Accra- Ghana